Indication regarding Specified Commercial Transaction Law
Regarding Campoo!'s online shop, we will clarify below based on Article 11 (advertising about mail order) of "Act on Specified Commercial Transactions".
seller
Asahi Advertising Co., Ltd.
Sales secretariat
Campoo!
Representative responsible person
Tetsuro Okada
location
1F & 2F, 19-12 Chigasaki Chuo, Tsuzuki Ward, Yokohama City, Kanagawa Prefecture
phone number
045-500-9934
Call reception hours
According to store business hours
Weekdays 12:00-20:00 Weekends and holidays 11:00-20:00
*Regular holiday Every Tuesday, we will notify you in the event of temporary closure.
public email address
Homepage URL
Selling price
Presented on each product detail page
Necessary charges other than product price
Consumption tax: Prices including 10% consumption tax are displayed. *Products subject to reduced tax rate are indicated with 8% consumption tax.
Shipping fee: Presented on each product detail page
Delivery time
StoreBusiness days Within 5 weekdays
payment method
Various credit cards
Returns, exchanges, cancellations, etc.
After the order is confirmed, we cannot accept cancellation due to customer's convenience.
If there is an initial problem with the product, we will respond as described in the next section.
Regardless of the display, we may cancel your order for the following reasons.
・When the secured inventory product is soiled or damaged
・If inventory could not be secured in parallel over-the-counter sales
・If it is not possible to order due to manufacturer's reason such as discontinued product, specification change, etc.
About exchanging damaged/defective products
Although we check thoroughly at the time of shipping, in the unlikely event that the product is damaged or defective,
We will exchange the product for a non-defective product assuming that the product has not been used.
We may ask you to tell us about any problems that occur during use.
Regarding the exchange or return of the product, we will make a decision according to the situation so as to minimize the burden on the customer, so please contact us first.
[Email]online shop@campoo.camp
In case of theft, loss or destruction
We are not responsible for theft or loss.
If you destroy the product you wish to exchange for defects in advance, you will not be able to exchange the product or service or receive a refund.
Member registration
Campoo! Membership registration at the online shop will not occur.
*Campoo when purchasing at a store! You can register as a member (free).
September 1, 2021
Asahi Advertising Co., Ltd./Outdoor Shop Campoo! Management Office