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Indication regarding Specified Commercial Transaction Law

Regarding Campoo!'s online shop, we will clarify below based on Article 11 (advertising about mail order) of "Act on Specified Commercial Transactions".


Asahi Advertising Co., Ltd.

Sales secretariat


Representative responsible person

Tetsuro Okada


1F & 2F, 19-12 Chigasaki Chuo, Tsuzuki Ward, Yokohama City, Kanagawa Prefecture

phone number


Call reception hours

According to store business hours

Weekdays 12:00-20:00 Weekends and holidays 11:00-20:00

*Regular holiday Every Tuesday, we will notify you in the event of temporary closure.

public email address
​Homepage URL
Selling price

​ Presented on each product detail page

Necessary charges other than product price

Consumption tax: Prices including 10% consumption tax are displayed. *Products subject to reduced tax rate are indicated with 8% consumption tax.
Shipping fee: Presented on each product detail page

Delivery time

Store​Business days Within 5 weekdays

payment method

Various credit cards

Returns, exchanges, cancellations, etc.

After the order is confirmed, we cannot accept cancellation due to customer's convenience.
If there is an initial problem with the product, we will respond as described in the next section.
Regardless of the display, we may cancel your order for the following reasons.
・When the secured inventory product is soiled or damaged
・If inventory could not be secured in parallel over-the-counter sales
・If it is not possible to order due to manufacturer's reason such as discontinued product, specification change, etc.

About exchanging damaged/defective products

Although we check thoroughly at the time of shipping, in the unlikely event that the product is damaged or defective,
We will exchange the product for a non-defective product assuming that the product has not been used.
We may ask you to tell us about any problems that occur during use.
Regarding the exchange or return of the product, we will make a decision according to the situation so as to minimize the burden on the customer, so please contact us first.

In case of theft, loss or destruction

We are not responsible for theft or loss.
If you destroy the product you wish to exchange for defects in advance, you will not be able to exchange the product or service or receive a refund.

Member registration

Campoo! Membership registration at the online shop will not occur.
​ *Campoo when purchasing at a store! You can register as a member (free).

September 1, 2021
Asahi Advertising Co., Ltd./Outdoor Shop Campoo! Management Office

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